FAQ

Q: How do I check the status of my order?

A: This website is an Amazon associate website.  You will be taken to Amazon to complete your sale.  Please check the status of your order through your Amazon account.

Q: How long does shipping takes?

A:  Please check your Amazon account for shipping details.

Q: Do you ship Internationally?

A: Yes! Most of our associate sellers do ship internationally.  Please check each individual item listing on Amazon for full details in this regard.

Q: Is your website secure with my personal information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information.  Your sale is made through Amazon and Paypal, two corporations internationally known for their safety and security in regards to sales and personal information.

Q: How do I order on your website?

A: Simply find the product you’d want and click the “Add To Cart” button and “Proceed to Checkout.”

Q: Does Healing Crystal Heart provide a quality guarantee for all the products being sold?

A: Your purchase is made through Amazon and is protected by the refund and quality policies of Amazon.  Please check your Amazon account for more information.